Weston Favell Shopping Centre puts customers first and is awarded WorldHost® Recognised Business status
Weston Favell Shopping Centre in Northampton has become the latest organisation in the UK to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.
WorldHost is a suite of world-class customer service training programmes that have already been used to train nearly over 200,000 people in the UK.
WorldHost Recognised Business status is awarded to businesses that have trained 50% or more of their front line staff using any of the WorldHost programmes and signed a commitment to delivering excellent customer service. With over 50% of its staff trained to WorldHost standards, Weston Favell has officially become a WorldHost Recognised Business.