FAQ

Are there disabled and parent/child facilities available at Weston Favell Shopping Centre?

We have two disabled toilets. One situated in between the Library and Emmanuel Church, which is combined with baby changing, no radar key needed, open 8.30am-5pm daily. The other is located on the lower mall next to Jenny’s; open 7.30am-10pm daily. This toilet requires a Radar key, security have a RADAR key, if they do not have a RADAR key themselves


What access is available to the centre for disabled customers or families with pushchairs?

All areas of the centre have wheelchair access via level surface or lifts. The main car park is accessible via ramp and the lifts. All access points are wheelchair friendly.


Can I hire mobility equipment at Weston Favell Shopping Centre?


Yes you can. More than Mobility is located on the Lower mall opposite Jenny’s Café.

Wheelchairs or mobility scooters are available for a daily charge of £3.

Opening hours;
Monday - Saturday: 9:00am - 5:30pm
Sunday: 10.00am - 4.00pm


Are there disabled and parent/child spaces available at the centre's car park?

Yes. We have 37 disabled bays and 21 parent bays in the customer car park and 3 disabled bays in the staff car park.


What level of help can be offered by staff and security at Weston Favell Shopping Centre for people with specific needs?

The team at Weston Favell shopping centre are pleased to be able to offer help and support to any customer who requests it. They offer their own kindness and compassion, with all centre staff having received training. Please call 01604 411521 for further details or for specific requests.

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