Parking Ticket Enquiries

Received a parking ticket you believe was issued incorrectly? Please follow the steps below.

How to submit your review request

Email: customerservice@weston-favell.com
Subject line: PARKING TICKET – YOUR REGISTRATION

Please include:

• A photo of the parking ticket
• Whether you are a customer, contractor, or tenant
• A full explanation of how the ticket was issued
• The reason you believe the ticket should be cancelled

What happens next

Your enquiry will be reviewed within approximately 72 hours.

During this time, we may contact you if:

• Additional information is required
• The ticket can be cancelled
• The ticket cannot be cancelled

All enquiries are recorded so there is a clear record of the ticket and the request for review.

This process helps ensure all parking ticket queries are handled fairly and efficiently.

Important notice

Tenants and contractors must not park in the customer car park unless prior approval has been given.