Our customer service desk is located outside WH Smith’s and ‘The Lounge’ run by fully trained customer service staff to a WorldHost standard.
Open Monday – Saturday from 10-4pm.
Outside of these hours please contact the centre management office on 01604 411 521 or speak to a member of our centre staff who will be happy to help.
Click And Collect
Collect your shopping on your way home from work, or even after you drop the kids to school. Get the items you want delivered to your local store and collect them at a time that is convenient for you. This service is available from many of our stores listed below.
BURTON (located inside Tesco)
DOROTHY PERKINS (located inside Tesco)
W H SMITHS
WALLIS (located inside Tesco)
Introducing Amazon Lockers, a simple and effective way for you to collect your parcels. This secure and stress-free way to order and collect items is Amaz-ing. They can be found on the lower mall near the centre toilets and Frango Grill.
Disabled Access & Facilities
We have 40 dedicated disabled parking bays covering all entrances.
Easy level access to the centre from the carpark and 2 centrally located passenger lifts linking the lower and upper mall.
We have our Changing Places facility on the lower mall and two further disabled toilets
Parent And Child Facilities
We have 18 parent and child bays in our carpark and Baby change and Parent and Child unit available.
Weston Favell Shopping Centre is secured 24 hours a day, 7 days a week with CCTV in operation throughout the centre. Our highly trained staff are on hand to help customers.
T: 01604 411521
Served from More Than Mobility located on the lower mall.
You can park for FREE in the car park for up to 4 hours. Due to the many offers we have available you are welcome to extend your stay if you need to. Please ask at our Customer Service desk or a member of centre staff and we’ll be pleased to help.
The car park is managed by ParkWatch.
T: 01244 283 343